Follow the instructions in the handset's manual to determine its IP address.
Once determined, open a web browser to the IP address of your handset.
Log into the handset's interface using code 0000, which is its default.
From the left-hand menu:
- Click Settings
- Remote Management > Allow access from other networks Yes (only if you need to acces the handset from another network)
- No is selected by default for security reasons. If you do choose Yes be sure to change the default access code.
From the left-hand menu:
Click Telephony
Click Connections and click the checkbox next to Edit on IP Connection 1
Click Edit on IP Connection 1
Now enter the following:
- Authentication Name your full 8 digit extension number
- Authentication Password your extension password
- Username your full 8 digit extension number
- Display Name whatever you choose
- Click the Show Advanced Settings button and enter the following:
- Domain pbx.voipserver.net.au
- Proxy Server Address pbx.voipserver.net.au
- Proxy Server Port 5060
- Registrar Server leave blank
- Registrar Server Port leave blank
- Registration Refresh Time 120
Scroll to Network and enter the following:
- STUN Enabled No
- STUN Server stun.voipserver.net.au
- STUN Port 3478
- Outbound Proxy Mode Auto
- Outbound Proxy proxy.voipserver.net.au
- Outbound Proxy Port 5070
- Click Set to save
From the left-hand menu, click Audio
Under Settings for Bandwidth do the following:
- Allow 1 VoIP call only No
- Voice Quality Own codec selection
- Selected Codecs G.729, G.711 (u law), G.711 (a law) in that order
- Enable Annex B for codec G.729 No
- Click Set to save
From the left-hand menu, click Network Mailbox and enter the following:
- In the first available Call Number field, enter *95
- Click Set to save
From the left-hand menu, click Advanced Settings
- DTMF over VoIP connections > Send Settings Auto
- Listen ports for VoIP connections > Use random ports Yes
- SIP port 5060 - 5076
- RTP port 5004 - 5020
- Click Set to save
From the left-hand menu, click Handsets
Under Settings for Bandwidth change the following:
- Registered Handsets Under Name enter the display name of your choice
- VoIP Status > Show VoIP status on handset Yes
- Click Set to save
From the left-hand menu, click Miscellaneous
Under Time set the following:
- Time Server ntp.voipserver.net.au
- Country Australia
- Time Zone choose whichever is appropriate to you
- Automatically adjust clock to summer-time changes On
- Click Set to save
Once you've put these settings in place, you should log into the ezytel Control Panel and check that our system is your public IP address, and not your internal IP address.
To do that click into the extension in question, and under the Extension Overview, look for Extension IP address.
If we're seeing your internal IP, then NAT on your local network is not working properly.
To help overcome that, go back and make the changes outlined below.
- From the left-hand menu:
- Click Telephony
- Click Connections
- Click Edit on IP Connection 1
- Click the Show Advanced Settings button
- Scroll to Network and enter the following:
- STUN Enabled No
- STUN Server stun.voipserver.net.au
- STUN Port 3478
- Click Set to save
When the handset has reregistered to the system, refresh the VoIPServer Control Panel in your browser and you should now see that Extension IP address is showing your public (WAN) IP address.
All other settings can be adjusted at your discretion and to suit your needs, but please take the time to understand their implications before enabling anything other than what's been outlined in this guide.
Finally, while still on the Miscellaneous menu, you can also click the Update Firmware button to see if there is a more recent firmware available.
If a firmware update is available, the phone will prompt you and update itself. This process usually takes 5-10 minutes to complete.
